Master Technician - Alfa Romeo
Location: Hassocks
Job Type: Permanent - Full Time
Contact: Miss Robertson
Contact Telephone: 01273 845544
Contact Email: [email protected]
Job Ref: PDH002
Closing Date: 31st May 2021
PDH Motor Group are the premier Fiat, Abarth, Alfa Romeo and Jeep dealer in Sussex and have been serving our customers for nearly 50 years. We therefore require someone that has the relevant commitment to use their industry experience to complete high quality maintenance, diagnostic and servicing activities in our franchised dealership with four exciting car brands.
The Role & Main Objectives
We are seeking an Accredited Master Technician to join our dealership in Hassocks and assist in providing a high quality and efficient vehicle service offering for our customers. Working as part of a team and reporting to the Service Manager, this role offers you the opportunity to put your technical expertise to use and solve complex technical issues, whilst gaining new skills and exposure to new vehicle models and methods of working. As a Master Technician you will provide guidance and coaching to less experienced team members.
Duties & Responsibilities
- It is essential that you have excellent time keeping
- It is essential that you have total commitment towards Health & Safety within the workplace
- Complete scheduled vehicle servicing in line with manufacturer guidelines
- Undertake diagnostic activities to identify causes and solutions for customer vehicle issues
- Conduct visual health checks (VHC) on all vehicles and provide a comprehensive report with expert advice and recommendations for customers
- Liaise directly with customers and service advisors, providing outstanding customer service
- Ensure vehicle servicing activities are completed in a safe and high quality manner, in line with both internal and manufacturer requirements
- Participate in ongoing training and development to ensure product and service knowledge is up to date
- Contribute to our process improvements and innovations
- Mentor and provide guidance to apprentice technicians, where applicable
Required Skills and Experience
You will be a Level 3 qualified vehicle technician with a full UK driving licence, and preferably be accredited in one of the FCA brands or similar. MOT Tester certification would be useful but isn’t essential. In addition to your prior experience, you will be able to demonstrate the following skills:
- Excellent problem solving skills and strong attention to detail
- A strong customer service focus with the ability to communicate technical information to a non-technical audience
- Outstanding organisation and time management skills with the ability to work to deadlines
The Company & Benefits
PDH Motor Group has been established since 1973 with strong values that put our people and customers at the heart of everything we do. As a family company each and every person is recognised for their input and their effort is rewarded accordingly. In addition to significant salary packages our benefits include:
- Monthly team target bonus
- Company vehicle, taxed and insured
- Comprehensive tool insurance at no cost to you
- Discounts on new and used vehicles, parts and servicing
- Recognition and effort rewards
- Life assurance at no cost to you
- Friendly family working atmosphere
Career Development
Providing our colleagues with opportunities to learn and develop is a critical success factor for the future of PDH Motor Group. In addition to the incredible learning and development programmes offered by our manufacturer partners we have a huge selection of learning programmes and resources to support our colleagues in being the best they can be as well as developing their careers with us.
Job Type
Full time / Permanent / Dealership based including rostered Saturdays
If this role is of interest to you please submit your application today to be considered for this exciting opportunity. Each and every communication will be treated in the strictest confidence.
Email us at: [email protected]
